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Refund Policy

The policy below supersedes any other written document previously issued.

Credit Card Refund Policy for consumer-initiated Background Checks.

  • All background check service sales are final.
  • We do not offer refunds on background check services at this time.
  • If the background check service you purchased from Pinkerton does not meet your needs, please contact us immediately and we will work with you to either add the services you want or correct any perceived issues with the service.
  • If you are dissatisfied with the level of support you are receiving from us after purchasing one of Pinkerton’s services, please contact us with your concerns and we will address the issue immediately.

We value you as a client and strive for your satisfaction. If you have any questions or comments about this policy, please do not hesitate to contact us.

(This policy was last updated 01/03/2013)