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The Account Representative will assess clients’ needs, resolve issues by coordinating with multiple departments and locations, and analyze trends in service inquiries in order to proactively address potential client problems. The Representative relays information without scripting in order to develop the client relationship.
The Essential Functions Include:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
High School Diploma or GED with three to five years of customer service experience.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: