The Dispatcher will be responsible for the Global Security Communications Center (GSCC) coordination and communication of Field Officers, for the Puget Sound location, in the transmission of emergency and non-emergency event details and tracking of Officers on the PPM Dispatch Log. The Dispatcher processes and prioritizes requests for assistance, in accordance with established GSCC policies and procedures, determines whether the events are emergent or non-emergent, and triages accordingly.
The Essential Functions Include:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
High School/Matriculation certificate with customer service and security-related experience, preferred.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: