The Operations Manager oversees the day-to-day operational functions of the Processing and Client Service teams and their workflows and production activities. The Manager will work closely with all teams in Operations while supporting the Director.The position will write reports, assist with vendor management, maintain costs, and verify research information while also ensuring that quality standards are adhered to and followed consistently.
The Essential Functions Include:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Bachelor degree and five years of customer service management and/or background screening management experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: