The Regional Account Manager- India (RAM) will be responsible for managing guard service functions and security-related operations of the client India footprint. The RAM will work with Site Security teams, various Branch Managers, Area Vice Presidents, and Regional Presidents to provide conflict resolution for the client in all instances of scheduling, staffing, billing, training and other related requirements and needs.At the direction of the client, this position will develop Key Performance Indicators (KPI) and other metrics used to track and enhance performance. The RAM partners with the Global Account Director (GAD) and designated client representatives to ensure that the client expectations and needs are met in a timely and efficient manner as described in the contract.
The Essential Functions Include:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Bachelor degree with five years or more years of experience in a field related to security and/or business management experience with progressively responsible experience in security management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: