The Systems Monitor will review, process, respond, and escalate signals while accurately documenting information for shift changeover and system pass downs received in the Virtual Security Operations Center (VSOC) Fusion Center from global client locations.The Monitor performs a full range of radio dispatch and telephone duties including the processing and prioritization of emergencies and requests for assistance. Candidates must be able to work any shift including; mornings/days, swing, evenings, and weekend flex.
The Essential Functions Include:
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
High school diploma. Associate degree preferred or two years of security, military, law enforcement, and/or emergency services experience. One year of experience within a call center, control room, or dispatch center is also preferred.
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: