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Ethics Helpline - India

Integrity is the foundation of the way we do business at Pinkerton. Our adherence to a strict standard of ethical behavior ensures that our business is conducted in accordance with high ethical and legal principles and sets standards of professionalism and integrity for all employees and operations worldwide.

Aimed for easy and secure whistleblowing to unethical practices and breach of laws & code of conducts at workplace, Pinkerton has taken a step ahead by developing a unique Help Line which is aimed to expose the individuals/groups that are behind unethical events/occurrences and to safeguard the interest of employees who are willing to be informants.

With a 24/7 Toll-Free helpline, we intend to revolutionize the way fraud cases are dealt and resolved with the support of the whistleblowers.

The following are examples of situations which we hope will prompt a timely report to ethic point:

  • Theft or fraud
  • Use of drugs or alcohol on the job
  • Mismanagement of company resources
  • Any form of harassment
  • Violation of safety or security policies
  • Misappropriation of company or client property/funds
  • Violation of company policy, practice or procedure

Pinkerton is committed to providing an external and independent service for the receipt of disclosures from whistleblowers. Pinkerton makes a proven ethics hotline system affordable. It also gives you free access to expert ethicists.

Pinkerton’s ethics hotline tells your employees to keep ethics at the forefront. Our role as a service provider will be to:

  • Receive and record as much information as possible relating to the subject-matter of the disclosure;
  • Generate reports in the prescribed format on all disclosures over the relevant period; and
  • Forward the disclosure to a nominated individual within the company.

As the service provider, Pinkerton will protect the identity of any whistleblower (and will not disclose any person’s identity without his or her express consent), Pinkerton may not be able to investigate anonymous reports fully.

Our calls are handled by trained individuals and not through the automated voice caller systems thereby allowing users to speak to our trained staff. Based on client needs, periodic reports are generated to indicate any trends, patterns or areas of concern. These reports have, in the past, helped organizations set up a process for risk mitigation.

Pinkerton’s Ethics Helpline Service helps our clients operationalize their whistleblower and ethics reporting mechanisms using multiple channels—phone, email, fax and physical letter—at the same time retaining an audit log for every complaint received. It also helps organizations “know” and “mitigate” their risks effectively.

Dedicated 24 x 7 global telephone alert-lines. The phone calls are answered in Hindi and English.

Email ID
Pinkerton has a dedicated secure Email ID for reporting of ethical issues

AT&T Direct Dial Access®

  1. From an outside line dial the AT&T Direct Dial Access® for your location: 000-117 India
  2. At the prompt dial 800.574.8637
  3. The call will be answered in English. To continue your call in another language:
    • Please state your language to request an interpreter.
    • It may take 1-3 minutes to arrange for an interpreter.
    • During this time please do not hang up.

The hotline is open 7 days a week, 24 hours a day. All calls will be properly recorded and reported to the designated Company contact. Calls may be anonymous if the caller desires. All ethic point communication reports received at Pinkerton offices remain strictly confidential and shared with only those who have “a need to know.”