CAREERS

Essential Functions

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Represent Pinkerton core values of integrity, vigilance, and excellence.
2. Prepare alarm monitoring report and share with the Manager on a daily basis.
3. Manage the critical room access door keys and maintain tracker in the share folder.
4. Manage new ACS installation requests received from the business team.
5. Test and commissionnew additional doors or cameras by sharing the programming sheet with SIG through ticket system;
   1. Complete testing with the assistance of VAR and SIG.
6. Complete decommission activity of ACS/CCTV as requested by the Business/Facility teams with assistanceof SIG.
7. Assist in the testing and commissionof new/upcoming projects ACS/CCTV installations with the assistance of VAR.
8. Communicate line error issues in the access device with VAR to check the cabling parts of problematic Rex or Door contacts, after rectification of the snag testing the problematic access device with the assistance of SSG prior to resolvethe associatedticket.
9. Access stock reconciliation reports and share with the Manager on a monthly basis.
10. Escort the VAR for PPM activity and FAS testing activity for all floors.
11. Assist in camera audit withSSA by checking the focus, view, and camera back-up on weekly basis for tier 1 camera and monthly basis for tier 2.
12. Prepare weekly Dashboard details;
    1. Complete Security Matrix and Dashboard details and share with theManager on a monthly basis.
13. Update news to team members on daily basis.
14. Report offline or communication lossissues in the access control devices so that NVR and SSA may raise a ticket to SIG with visibility of local IT team to resolve the issue promptly.
15. Check all critical room access devices healthcondition, update the observation, and share with the Manager on daily basis.
16. Establish prior intimation to BAC/GSCC through raising ticket, if any FAS integration based on AHU testing activity taken place by BMS team,or if any cabinets opened by VAR,to rectify the access issues of the site
17. Provide weekly training to technical staffs about the badge swiping procedures in tier 1 access door to avoid alarms.
18. Provide thrice weeklytraining to security staffs in Roll Call on shift basis;
    1. Communicate the importance of controlling alarms, guards responsibilities, and the completion of physical pat-downs of all service staff as per the policy.
19. Communicate the pre-planned activity such as PPM and FAS Testing activity to BAC /GSCC team in advance and assist the VAR throughout the duration of the activity.
20. Review video footageof the VAR movement of floor in the case of theft incident and updateinputto SO for further investigation.
21. Assist Diebold VAR to rectify the site ACS issues on time.
22. Establish the lockaccess of lost photo access badge immediately;
    1. If the photo access badge is lost on premises, inform the security team to check and trace if the badge has been received in Lost & Found.
    2. If the photo access badge is not found after 24 hours on raising complaint, print a new one, and confirmdelivery to the associate.
23. Activate and deactivate the visitor access badge in RightCrowd portal as per confirmation received from Security Supervisors for tracking the visitor entry in the floor.
24. Print the photo access badge for the vendors staff andpost approval by security manager on verification ofthe Green copy with GSS form for the staff.
25. Manage and update all restricted access levels quick links with access approver details in the wiki page link andmaintainthis link with signature of the SSA for easy reference to all the employees.
26. Guide new joiners to raisetickets for the requested restricted floors, labs, and store roomaccess by sharing the quick link and posting approval from the business units.
27. Approach Seattle badging team for any badge access relates queries.
28. Pull the badge swiping event forthe concerned employee based on the request of the HR with concurrent approval.
29. Handle Invoice copy and GRIR, which is related to security department, and submit the documents to the finance team for payment processing.
30. Share access level users lists to business units of the respective access levels on quarterly basis for reconciliation.
31. Maintain SP card issuance details in separate tracker for better tracking.
32. All other duties, as assigned.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a High School/Matriculation certificate.
• Must be willing to participate in the Company pre-employment screening process, including drug testing and background investigation.
• Must be at least 18 years of age.
• Must have a reliable means of communication (i.e., email, cell phone).
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in India.
• Must have the ability to speak, read, and write English.

Education/Experience

Graduate with two to five years of security experience.

Competencies

• Security experience.
• Excellent written and verbal communication skills.
• Successful problem resolution skills.
• Able to multi-task and effectively manage competing priorities.
• Serve as a positive team member.
• Able to use sound judgment and make appropriate decisions.
• Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Ability to handle multiple tasks concurrently.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
• Travel, as required.