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Customer Service Representative

Hyderabad, India

The Customer Service Representative is responsible for handles all incoming inquiries to the Global Security communication center. Inquiries come from a wide range of customer in various form such as telephone call, email, or an instant message and usually centered on physical security needs, but occasionally require redirection to the appropriate business unit. The Customer Service Representative will determine whether the inquiry is emergent or non-emergent and triage accordingly.

*Current employees include Pinkerton and all Securitas divisions.