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Security Systems Support Engineer
Reading, United Kingdom

The Security Systems Support Engineer will be responsible in providing online support for the Global client enterprise electronic security systems. The EMEA team is part of a global services team which also has a presence in APAC and the Americas. The team provides 24/7 maintenance services to our client with a weekend on call rotation to handle emergency services during off hours.The Security Support Systems Engineer will work closely on a day to day basis, managing and maintaining a strong working relationship with internal and external stakeholders in order torespondand resolve issues related to the electronic security systemsvia the appropriate channels, overseeing and validating rectification by local service providers of faults, following processes, and ensuring key performance indicators and service level agreements are met in accordance with the client expectations.

*Current employees include Pinkerton and all Securitas divisions.