Investigative Services from a Private Investigation Agency | Pinkerton Pinkerton is your trusted source for investigative services. With over 160 years of experience, see why we are the leading private investigation agency.
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All organizations benefit from investigative solutions. No matter the industry - external or internal threats can pose dire consequences when left unchecked. When corporate investigations are done well, it can uncover situations that impact security, identify wrongdoing and mitigate risks for your organization.

When we conduct an investigation, we’ll examine both internal and external risk factors, looking for any and all impacts to your work environment and your bottom line. We’re then able to provide customized solutions, providing continuity between strategy and activity. Our operations include the full spectrum of investigative services, including corporate investigations, enhanced due diligence, and litigation support. We offer incident to full time support.

When are corporate investigations used?

Corporate investigations are normally conducted for the following reasons:

1) To stay compliant

Organizations often have compliance programs or policies in place that mandate an investigation following red flag incidents. These can include a phone call to a corruption alert line, an episode of workplace violence, or reported allegations. Government regulations may also come into play depending on industry and location.

2) To uncover wrongdoing

An investigation is a smart place to start when maleficence is suspected. Many cases are started due to probable cause – maybe a suspicious email or an overheard conversation – however it’s okay to investigate based on a hunch. The key is to discover the full extent of the problem. Common crimes include embezzlement, data theft, espionage, tech scams and sabotage.

3) To audit existing processes

Risk management processes may already be in place – in that case, an investigation will help determine any weaknesses. An audit can also evaluate the efficacy of current processes, training programs and awareness programs, leading to a better allocation of resources.

4) To recover losses

In the case of reoccurring theft an investigation makes lots of sense. Internal theft happens in two ways: physical theft, common in retail and manufacturing, and financial theft, such as embezzlement of funds. Organizations looking to recoup losses can expect an ROI from an effective corporate investigation, as it will not only get to the root of the money loss, but also provide solutions to prevent further theft.

5) To determine the cause of disruptive incidents

Accidents and mishaps can occur regardless of whether there’s foul play. An investigation can determine who or what is causing a problem and why. Reasons for accidents include employee drug use, lack of proper procedures, failure to follow organizational policies and departmental oversight.

What to expect during a corporate investigation

Whether you’re a Fortune 500 company or a start-up, your investigation will have several phases that address the depth and nuance of the investigation. During this time, your dedicated risk advisor will assess your needs with a series of industry questions to better understand your situation and provide recommendations accordingly. The length of time an investigation takes depends on a lot of factors, particularly complexity. And while many investigations are done on an as-needed bases, many of our clients also choose to use our investigative services continually, due to its impact on their bottom line.

OUR CORPORATE INVESTIGATIONS SERVICES

We offer a range of investigative services.

  • Whistleblower Claims
  • FCPA/UK Anti Bribery
  • Internal and External Fraud
  • Embezzlement
  • Kickbacks
  • Anti-Corruption
  • Brand Protection and IPP
  • Witness Locates
  • Asset Searches
  • Computer Forensics
  • Electronic Discovery
  • Disputes
  • Evidence Management
  • Markets & Competition Global Watchlist
  • Know Your Customer
  • Professional Licensing
  • Risk Based Screening
  • Third Party Validation
  • WPV Threat Assessments
  • Pre-Transaction Market Entry
  • Financial Regulatory
  • Mergers & Acquisitions
  • Investor Relations
  • Sanctions
  • Field Interviews
  • Surveillance
  • Undercover Ops
  • Retain
  • Worker’s Comp Insurance
  • Integrity Checks
  • Audits
  • Test Monitoring
  • TSCM

You may already know which services you’d like to pursue, or you may prefer for our risk specialists to advise you on what’s recommended. Our investigations team has advisors and resources in over 80 countries. We can scale our investigations to suit your needs.

SURVEILLANCE

Surveillance is the process of monitoring people, places, things and activities to obtain information. This can be useful for employee monitoring, such as worker’s comp verification, or customer monitoring, such as retail theft.

For investigations, we use a combination of physical and video surveillance. Physical surveillance requires skill and patience. When and where physical surveillance is not possible, we may employ video surveillance. This often allows us to gather a larger amount of information, with added benefit of a permanent record.

It’s important to conduct surveillance in accordance with jurisdictional laws. With over 100 years of experience in surveillance, our solutions are difficult to detect, legally compliant, and reliable.

DIGITAL SURVEILLANCE

Digital surveillance monitors your organization’s online footprint, enabling you to conduct business online with confidence. We can help you identify stolen or counterfeit products, verify distributor product licenses and prices, and conduct business intelligence.

Our team works extensively with civil litigators and law enforcement officials to shut down illicit merchandise sales. We aim to mitigate the risk of doing business online with our tried and proven solutions.

FORENSIC ACCOUNTING & FRAUD INVESTIGATION SERVICES

Forensic accountants use tools to understand where money flows. An effective forensic investigation will help determine the source of financial fraud, and act as a foundation for future fraud prevention. According to a 2018 study by the Association of Certified Fraud Examiners (ACFE) the average organization lost USD 2.75 million due to fraud. Financial fraud is often unearthed in payroll, expense reporting, contract bidding, and invoicing. These seemingly basic functions can act as vehicles for white collar crime.

We have helped organizations recover millions of dollars worldwide.

INVESTIGATIVE INTERVIEWING

Investigative interviewing is a method of questioning, designed to separate truth from fiction. Interviews are the foundation of many investigations, regardless of whether they’re highly structured or a casual conversation. They’re often employed in cases of corporate theft, fraud, kickbacks, conflicts of interest, extortion and embezzlement.

Our team of professional interviewers act as true investigators. We strive to help you learn the truth fast, without sacrificing accuracy.

Our investigators also possess law enforcement training based on jurisdiction, including: FBI, DHS, State Police, County, Municipal and local PD, DEA, Secret Service. Many investigators are also Certified Forensic Interviewers (CFI).

UNDERCOVER CORPORATE WORKPLACE INVESTIGATIONS

An undercover investigation involves the surreptitious placement of a trained and skilled investigator for the purpose of gathering information that may be impossible to discover otherwise. It’s particularly helpful if processes such as interviewing, or surveillance were unable to identify the source of problems.

Situations where undercover work has helped include: theft, sexual harassment, kickback schemes, industrial espionage, substance abuse, workplace violations, fraud, and compliance issues.

Our undercover security agents are trained to catch nuances, build trust, and develop leads. Covert operatives can reveal more information than most security systems or CCTVs could ever hope to capture.

OUR SPECIALIZED INVESTIGATIVE SOLUTIONS

We specialize in custom solutions for our clients. Our assess + design + deliver approach paired with our global expertise will work for you. It’s rare that organizations know precisely which services they want. That's why we assemble pertinent services for common solutions to modern day orginazational needs. Our advisors work closely with you to build a toolkit and roadmap that are best in class. We always consider your organization's unique risk profile.

BRAND ENFORCEMENT & PROTECTION

Brand enforcement protects your reputation, increases the value of your brand, and improves profit margins.

Our brand enforcement strategy is comprised of three pillars:

  • Product licensee qualification
  • Trademark protection
  • Product authenticity monitoring

We have 170 years of experience identifying counterfeiters, tracking their channels of trade, and locating goods. Fortune 1000 companies rely on us to safeguard their brands and reputations, even in the world’s most remote locations.

INTELLECTUAL PROPERTY PROTECTION (IPP)

Intellectual Property Protection offers protection of your products, patents, and profits.

We work with brand owners, manufacturers, law firms, in-house counsel, and other stakeholders to implement incremental solutions and tactical actions to combat increasingly sophisticated intellectual property crime.

The world’s largest law firms and global corporations turn to our experts for investigating and resolving IPP security issues.

LITIGATION SUPPORT

Our litigation support services empower your legal team by taking on the heavy lifting. We’ve helped lawyers arrange and perform expert witness testimony, perform due diligence checks and procure a chain of evidence.

Our team of legal and investigative professionals work with you at each phase of litigation. We provide solutions for your legal toolkit, so you can focus on building a successful case.

The world’s largest law firms and corporations rely on us. With access to a global network of resources – including lawyers, investigators and former district attorneys – we will be an asset for you.

CORPORATE DUE DILIGENCE INVESTIGATION

Due diligence checks are invaluable in assessing potential investor relations, business partners, and mergers and acquisitions. A successful screening will give you timely information needed to make smart decisions.

Our due diligence investigations are discreet and confidential. We can work with your corporate compliance and general counsel to determine the complexity of your investigative needs. Our specialties include tailoring our investigation to specific client questions, investigating specific issues that may impact the success of a business transaction, and validating specific representations.

Due diligence of foreign entities may require a further understanding of local laws, languages or customs, especially when records are not readily available electronically. We provide in-depth analysis of our findings. Whether you’re looking into an individual or navigating a complex global due diligence investigation, we’re suited to help.

Need additional support to round out your corporate investigations plan? Learn more about our related services and how they can help you.