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July 19, 2017

Some companies have the time and resources to create extremely competent security teams that understand their company, the mounting threats being presented in our increasingly connected world and methods to mitigate these risks. But many companies simply don’t have the necessary amount of time or resources. Despite their best efforts, building an international, national or even regional security team is no easy task. But with the use of embedded security, companies can achieve a different level of protection almost overnight. In 2012, Pinkerton introduced the Pinkerton Dedicated Professional (PDP) service to address this very problem. And as our Vice President James McClain explains, the demand for the PDP service has been growing rapidly ever since.


What is a PDP?

A Pinkerton Dedicated Professional is someone hired and trained by Pinkerton that works exclusively for one of our client companies. The PDP is an embedded security employee working at the company just like the client’s full-time employees. Immediately the client benefits from the PDP because the Pinkerton professional brings with him/her Pinkerton’s global network of intelligence gathering and “boots on the ground” knowledge garnered from the thousands of other Pinkerton professionals around the world. “Security needs change almost constantly,” explains McClain. “What might have worked a year or so ago could be ineffective now. So, having someone, or several people, within your company that have the latest intelligence and tactics can make a critical difference.” How a company benefits from hiring a PDP is best demonstrated through a recent example. A healthcare company brought in a PDP for executive protection. On the surface, that would seem a somewhat routine security operation that could be handled in-house. But as we explained in a recent blog post, there are several modern challenges with today’s executive protection. The employees requiring security services were travelling internationally and visiting emerging markets. The company did not have the resources to provide the type of security these global activities required. “The PDP was a supplement to their existing security force,” said McClain, “and was armed with intelligence gathered in-market as well as through media and other sources so that protection protocols could be put in place to mitigate risks.”


The Operational Impact of a PDP

As we’ve noted already, the biggest benefit to a PDP program is that it includes the experience Pinkerton has built over the past 150+ years along with its global network of resources. But there are many operational benefits as well.The hiring and training of a PDP is Pinkerton’s responsibility. This frees a company from having to spend time and resources recruiting, and then training, new personnel. “Not only are we experts in security but, we are also skilled at finding the best available security personnel for the task at hand,” explains McClain. “We know what a client needs and we know what to look for in a PDP to match the skillset with the assignment. That cuts a lot of time out of the recruiting process so a company has someone in place much faster than the traditional in-house hiring route.”Also with a PDP in place, company staff can focus on their core business and not be burdened with having to operate a security network, which for many companies just isn’t possible. “Monitoring trends, staying up-to-date on the latest technology used in security, developing new security measures based on ever-changing situations and implementing new risk mitigation programs can be a monumental effort,” McClain explains. “Many companies don’t have the personnel or expertise to manage it so they opt to work with an outside firm where security is the core business. ”


PDP Case Study

We recently published the following case study which outlines a recent PDP program for a client. Highlights from that case study include:

The Situation

A new leadership team immediately recognized large inefficiencies with the management of their guard force. With each facility executing contracts for security guarding services, the company was unable to take advantage of the cost-savings that consolidated regional and country-level contracts could provide.The need to create efficiencies from guard force management paved the way for exploring third-party solutions. Leveraging expertise in effective guard force management on a global scale justified the decision as cost-neutral spend.

The Solution

Pinkerton proposed the utilization of Pinkerton Dedicated Professionals (PDPs), fully-dedicated embedded security resources at the local facility level to drive operational continuity. The company could now access a global network of trained, vetted professionals who operationalize centralized corporate risk management strategy across the large footprint of over 500 locations in 180+ countries. Choosing PDPs vs. sourcing Direct Hires was an easy decision to make. There was a lower cost of talent acquisition and, by relying on Pinkerton’s institutional knowledge of risk management best practices from servicing thousands of clients worldwide, it provided our client the opportunity to focus on their primary business.


Recent Trends Increase PDP Needs

“Companies operate in a world today where so much is interconnected,” says McClain. Global supply chains are impacted by technology. Brand protection can be challenged by the “dark web” and social media. Executives are traveling to dangerous but emerging markets. “No longer is security a matter of ‘guards and gates.’ Executives want to know, with up-to-the-minute intelligence, where the company and its employees are at risk. And, they want someone at the table who can help create plans to minimize those risks now and for the long-term. That need is driving much of our recent PDP engagements and I see that continuing for the foreseeable future.” Driving this growth is a special PDP program involving dedicated intelligence analysts that can provide strategic direction and full-scale planning for the implementation of security plans that match company goals. “We put a Pinkerton at the planning table along with the other executives,” says McClain. “Today’s business environment requires a strong synergy between business goals and security planning. The PDP analyst will understand a company’s core business, learn its short and long-term goals and work with internal teams to create a security plan that aligns with company objectives.”

To learn more about a PDP program, see below for several resources:

Case Study: Embedded Personnel Instrumental in Manufacturing Firm’s Security Transition and Ongoing Operations

Case Study: Dedicated Analysts Navigate Clients Through Political Protests

Benefits of Pinkerton Dedicated Professionals (PDP)BENEFITS OF PINKERTON DEDICATED PROFESSIONALS (PDP)

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