Industries

FINANCIAL INSTITUTIONS

Protecting Operations, Reputation, and Regulatory Compliance

Banks and credit unions face a complex convergence of regulatory compliance, financial crime, conduct risk, and physical security challenges. Meeting BSA/AML obligations, preventing fraud, protecting branches from physical threats, and demonstrating duty of care require coordinated expertise across multiple domains. Pinkerton's EPIC framework addresses these interconnected risks: Embedded subject matter experts integrate into your operations, Protection services secure facilities and key personnel, Investigations support due diligence and fraud response, and Consulting builds governance frameworks that satisfy regulators while strengthening your security posture and organizational culture.

We help you move from reactive compliance to proactive risk management—addressing regulatory expectations, duty of care, and security vulnerabilities with the discretion financial institutions require.

Benefits to Your Organization

Regulatory Confidence

Meet BSA/AML, sanctions, and compliance expectations with defensible documentation and risk-based approaches.

Integrated Risk Intelligence

Investigative due diligence and location-based data support KYC/CDD/EDD and enterprise risk decisions.

Single Point of Accountability

One dedicated contact coordinates security, investigations, and compliance support across your institution.

Fraud Detection & Resolution

Deep-dive investigations uncover complex schemes and provide evidentiary records for SARs and examinations.

Scalable Branch & Location Security

Crime and risk data inform branch placement, ATM deployment, and resource allocation across your network.

Crisis & Business Continuity Support

Preparedness planning and response capabilities maintain operations and demonstrate operational resilience.

Enhanced Duty of Care Programs

Proactive risk governance protects employees and customers while meeting regulatory and cultural expectations.

Confidential Investigations

Sensitive matters handled with complete discretion, protecting your institution's reputation and client trust.

Why Pinkerton?

Case Studies

Epic

Integrated Protection for Canadian Insurer

A Canadian multi-line insurance organization with a national footprint faced a complex mix of executive threats, site vulnerabilities, and investigative demands. Pinkerton delivered a cohesive program—combining Executive Protection, undercover site security, structured threat assessments, investigations, and penetration testing—to stabilize risk, strengthen defenses, and mature the client’s long-term security posture.

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Protection

Response Service at a Southern California financial institution

A Southern California financial institution located in the burn zone of the Pacific Palisades Fire faced unprecedented challenges during this crisis. With a branch directly impacted by the fire’s proximity, the institution needed to prioritize the safety of its contracted Environmental Health and Safety (EHS) vendors, clients, and internal stakeholders while managing recovery operations at multiple sites, including a key recovery location.

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Protection

Banking on Security in High-Crime Zones

A prominent U.S. financial institution with retail banking locations in high-crime zones faced significant security threats, especially during periods of heightened risk. These "problem" locations required not only physical security measures but also strategic business continuity planning to safeguard employees and locations against potential criminal activities.

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