Industries

RETAIL

Protecting Stores, Assets, and Customer Experience

Retail operations face relentless security challenges that directly impact profitability and brand reputation. Organized retail crime, internal theft, violence against employees, and supply chain fraud threaten margins while compromising customer and staff safety. Pinkerton delivers customized solutions designed to reduce shrink, prevent losses, and protect your brand through our EPIC framework — addressing strategic program integration, store and personnel protection, theft and fraud investigations, and enterprise risk management that strengthens security while maintaining the customer experience.

Pinkerton helps retailers move from reactive loss prevention to proactive risk management — addressing theft, fraud, and safety challenges while preserving brand reputation with expertise and discretion.

Benefits to Your Organization

Reduced Shrink and Loss Prevention

Comprehensive programs detect and prevent internal and external theft, protecting margins and profitability.

ORC Detection and Disruption

Sophisticated investigative capabilities identify and dismantle organized crime networks targeting your locations.

Employee and Customer Safety

Violence prevention programs and rapid response protect staff while maintaining welcoming customer environments.

Supply Chain Integrity

Vendor vetting, cargo security, and distribution center protection prevent fraud and inventory loss.

Single Point of Accountability

One dedicated contact coordinates security across multiple locations, ensuring consistent communication and strategy.

Location-Based Intelligence

Crime Index and Risk Pulse tools inform site selection, resource deployment, and emergency preparedness decisions.

Scalable Multi-Location Security

Programs expand from single stores to national footprints, maintaining consistency across diverse markets.

Confidential Investigations

Internal theft, fraud cases, and workplace incidents handled with complete discretion protecting brand reputation.

Why Pinkerton?

Case Studies

Products

Leveraging PCI in High-Risk Retail Markets

A leading U.S. specialty retailer with hundreds of brick-and-mortar locations across the country and a rapidly growing footprint. With stores in a mix of suburban shopping centers, highway corridors, and dense urban areas, the company serves millions of customers annually and employs thousands of associates in its stores, distribution centers, and corporate offices.  

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Consulting

Site Risk and Vulnerability Assessments

A leading global transportation company asked Pinkerton to provide a deep, data-driven view of how well its physical security supports day-to-day operations at a major production site and associated facilities. Pinkerton used a combination of assessments and reviews for comparing risk across their portfolio.

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Consulting

Tailored Risk Assessments Transform Retail Security Operations

An international luxury goods company with operations spanning multiple continents faced a critical challenge: how to assess and manage security risks consistently across vastly different geographical, cultural, and operational environments. From headquarters and processing facilities to luxury retail boutiques in prestigious shopping districts, each location posed unique security challenges that required a unified approach. 

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